We recently refinanced our home and investment loans and we are very happy that we chose Teniell from Astute. Teniell was excellent to deal with. She listened to what we wanted to achieve and found us a better deal to meet our changing needs. Teniell is professional, straightforward, easy to talk to, understood our needs, always followed through, answered all our questions as they arose and stepped us through the process making sure that things kept moving. We can’t recommend Teniell more highly. We valued her experience, expertise, knowledge, honesty and attention to detail. We will definitely use Teniell again in the future.
Teniell has provided us with various assistance over the years both in buying our first house and in gaining finance for our growing small business. Teniell is easy to deal with, and provides the guidance you need when making these big life decisions. It is like working with a friend and you feel comfortable with each step of the process to get to the result you need. We will continue to work with Teniell as we grow our business and hopefully upgrade our mortgage one day to an investment property or larger house!!
We are so thrilled to have purchased our dream block of land and Teniell was once again with us every step of the way. I honestly don’t know how anyone can do this on their own! Going through Teniell and Astute took the heartache and stress out of the application process. It’s why we keep coming back again and again. She is just the best!
For anyone needing a finance broker that regards customer service as important, look no further than Teniell Jocumsen. Vantage Holdings Australia has been in the building industry for 15 years and has used the services of Teniell over the last 8 of those years for numerous and varying finance needs.
I had to get a thesaurus out to do Teniell justice – DILIGENT, PERSISTENT, CAREFUL, PERTINACIOUS, UNRELENTING, CONSCIENTIOUS – the list could go on but you get my drift. I have referred more people to Teniell for business than anyone else – and I always get positive feedback – so I will keep referring because it makes me look good!
Thank you Teniell for making my job easier and being so professional.