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I am a Planning Assistant where my main role is keeping our existing customers happy and helping our new customers to make sure their experience with us is as easy and hassle free as possible. It is great to see customers achieving positive outcomes for themselves and their families. Helping families build a better financial future is always a rewarding experience.
I came to Cairns in 1999 for a three-month holiday and fell in love with Cairns and my hubby. I have had many years working in customer oriented businesses within Cairns, mainly in Hospitality and Small Business Management.
We just wanted to say thank you for all your help & hard work!
We would have been lost in this whole process without you.
Simon Cody is a model financier… Courteous and talented… He’s an asset to the home loan industry
We recently had an appointment with Astute to help us sort out our mortgage needs. From the moment we stepped into the building we were made to feel welcome. From Shae on the front desk to Damian during our appointment. Damian went above and beyond to help us with our needs, explaining things simply and offering further support. It all makes so much more sense when you have someone who knows what they’re talking about! Thank you so much.
Being newbies to town & the housing market, it was reassuring to have the guidance of Liam from Astute. We felt like one of his family by the extent of his efforts. His honesty, calming persona, knowledge & ability to explain the scary & unknown house buying process in our ‘speak’ was invaluable. Not to mention the fantastic custom home loan we have secured. I would highly recommend, and already have recommended, his services. Thank you again Liam and the Astute Team.
Being self employed is always a bit of a struggle when it comes to home loans. The amazing team at Astute made this happen for us. Their down to earth yet professional approach is very reassuring. Excellent customer service and follow up throughout the process that made it less nerve racking. Call them or pop in, make the first step and I can gguaranteethey will do their best to make it possible. A big thank you to John, Damian and the amazing Shae- Shae who could teach a few things to hospitality people. Cannot thank you enough so I recommend you to everyone in need of a loan
Friendly and very knowledgeable. Made the whole process of getting our first mortgage easy and relatively stress free. Very prompt communication and excellent rates provided on our mortgage.
Excellent team, all staff were professional and friendly, will definitely use their expertise again and recommend to friends and family.
John and the team looked after us on many fronts from mortgage, superannuation and even life insurance. We even compared rates on our new vehicle lease and Astute came through better than any bank.
These guys definitely have the XFactor
