Astute are very professional & helpful. Would recommend these guys to anyone looking at refinancing or purchasing. Started with this team when they were in their little office, my how they have grown. Special thanks to Verena for all her help but all the staff are wonderful and great with the little ones as well J Thanks heaps.
The staff in the Cairns office were amazing. The receptionist was the best I have ever encountered in a business and any staff that walked past us said hello. The entire office appears to be a very friendly, happy and vibrant workplace!
I found every time I rang the office with a query the phone was answered promptly. Gus and his team stayed in contact at all times either by email or phone just to make sure I had complete understanding of the forms I was signing and the procedures they were taking to finalise the loan. I was never left wondering what happens next.
Gus was incredibly helpful and went above and beyond his job requirements. My partner and I were blown away with the high level of customer service and extra assistance he gave us throughout the process making the purchase of our first home a lot less stressful. Gus was prompt, professional yet down to earth and always contactable. Dan and I have already recommended his services to friends and can’t speak highly enough of Gus.
Morene Rumble helped my partner and I get our finances in order with a personal loan to start saving for a house. I would highly recommend Morene to everyone, she’s very easy to talk to, friendly and makes you feel very comfortable with any situation.
John and the team looked after us on many fronts from mortgage, superannuation and even life insurance. We even compared rates on our new vehicle lease and Astute came through better than any bank.
These guys definitely have the XFactor
I had no understanding of how the insurance side of Astute worked. After my first visit with Peta I was blown away with how she explained everything to me. And what I didn’t understand she was happy to take the extra time to explain them again. I felt she was very thorough and when I left I was able to think about what suited my needs to make a decision on how I wanted to proceed. Thanks Peta for advice.
