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I have been part of Astute North QLD since 2007 and during this time I have learnt that people love to deal with like-minded, approachable people. Just getting things done without the fuss has proven a far better approach than the way lending is often done in bank world.
Back in the day I started my working career in sales management. This taught me the importance of customer service, building relationships and delivering the right solutions and results for my clients.
It’s these foundations that have contributed to my success in the mortgage broking industry. Over my time I believe I have delivered some great results for my clients, working as their Lending Specialist and an Advisor. I have a strong commitment to all my clients and love to meet new people from all walks of life. Whether it is sport, travel, camping or kids, there are very few people I meet with that I can’t find some common ground with and help.
I am a fully accredited ASIC licenced broker with a Certificate IV in Financial Services and a Diploma in Mortgage Finance. I also hold all the necessary individual accreditations with the Banks and the MFAA.
We recently had an appointment with Astute to help us sort out our mortgage needs. From the moment we stepped into the building we were made to feel welcome. From Shae on the front desk to Damian during our appointment. Damian went above and beyond to help us with our needs, explaining things simply and offering further support. It all makes so much more sense when you have someone who knows what they’re talking about! Thank you so much.
Morene Rumble helped my partner and I get our finances in order with a personal loan to start saving for a house. I would highly recommend Morene to everyone, she’s very easy to talk to, friendly and makes you feel very comfortable with any situation.
Being newbies to town & the housing market, it was reassuring to have the guidance of Liam from Astute. We felt like one of his family by the extent of his efforts. His honesty, calming persona, knowledge & ability to explain the scary & unknown house buying process in our ‘speak’ was invaluable. Not to mention the fantastic custom home loan we have secured. I would highly recommend, and already have recommended, his services. Thank you again Liam and the Astute Team.
Prompt efficient service from the 1st phone call to make an appointment through to the loan contract. Excellent service all round. Well informed and kept up to date throughout the process . Highly recommended. Thank you.
Gus was incredibly helpful and went above and beyond his job requirements. My partner and I were blown away with the high level of customer service and extra assistance he gave us throughout the process making the purchase of our first home a lot less stressful. Gus was prompt, professional yet down to earth and always contactable. Dan and I have already recommended his services to friends and can’t speak highly enough of Gus.
I found every time I rang the office with a query the phone was answered promptly. Gus and his team stayed in contact at all times either by email or phone just to make sure I had complete understanding of the forms I was signing and the procedures they were taking to finalise the loan. I was never left wondering what happens next.
I had no understanding of how the insurance side of Astute worked. After my first visit with Peta I was blown away with how she explained everything to me. And what I didn’t understand she was happy to take the extra time to explain them again. I felt she was very thorough and when I left I was able to think about what suited my needs to make a decision on how I wanted to proceed. Thanks Peta for advice.
